Faqs

General Questions

Can I order a sample?

Yes, samples can be ordered. Please contact our customer service team for details on sample availability and costs.

Where can we ship to?

We ship worldwide. Specific shipping options and carriers vary by destination. Contact us for details regarding your location.

What is the turnaround time for custom team or club orders?

Turnaround time depends on the complexity of the order. Typically, it ranges from 2 to 4 weeks, including production and delivery.

What is the minimum order quantity (MOQ) for custom team apparel orders?

The MOQ for custom team apparel orders varies. Generally, it starts at 10 pieces. Contact us for more information on your specific requirements.

Do you offer free samples for large orders?

Yes, free samples may be available for bulk orders. Contact us with your order details to discuss eligibility.

Technical Questions

Do I need to create designs first to place an order for a team or specific order?

Not necessarily. You can provide your design if available, or our team can help create a design for you based on your specifications.

What is Sublimation?

Sublimation is a printing process that transfers dye directly into the fabric using heat, ensuring vibrant, long-lasting colors that won’t fade, crack, or peel over time.

Can you match the existing color of a design or garment I have?

Yes, we can match colors as closely as possible. Providing a Pantone color code or a high-quality sample helps ensure accuracy.

Do you only produce CMYK results, or do you work with RGB as well?

We primarily produce CMYK results for print accuracy. RGB designs may need to be converted to CMYK for optimal printing.

Does it cost more to add a player’s name and number to the jersey?

Yes, adding individual player names and numbers may incur an additional charge, depending on the quantity and complexity.

What format do I need to provide for my logo/graphics?

For the best results, please provide your logo/graphics in vector format (e.g., AI, EPS, or PDF). High-resolution PNG or JPEG files may also be acceptable, but vector files are preferred for precision.